In-person coaching in Northeastern BC · Remote available
Technology that moves your business forward, and helps protect what you’ve built.
Put technology to work for your business with practical guidance on the tools, systems and safeguards that support your day-to-day operations, without unnecessary complexity or losing control of your systems.
Your technology should support your business, not get in its way.
You need to serve customers, communicate with your team, manage information and keep work moving. You also need to know your business isn’t dependent on one password, one device, or one person who holds all the answers.
Perhaps you’re asking:
- Are we using the right tools, or just paying for more software?
- Can our customers find us and connect with us easily?
- Who actually controls our website, email and business accounts?
- How well are we protecting customer information and business records?
- What happens if our Internet fails, a device stops working, or we lose access to an account?
How I help
Enable your business. Protect your operations. Prepare for disruption.
Practical coaching
Not another system you don’t understand.
We work through your business technology together. I explain the options, help you make informed decisions, and guide you through the changes. You don’t need to become an IT specialist, but you do need enough understanding to make decisions, manage access and know where to turn when something goes wrong.
About John Hicks
Business technology guidance with preparedness built in.
I bring more than 15 years in information technology and more than 15 years in emergency response and emergency management. That combination shapes how I approach your business: not just how to make technology work, but how to stay prepared when it doesn’t.
No unnecessary jargon. No pressure to buy technology you don’t need. Just practical guidance that connects technology decisions to your business priorities.
How it works
Start with your business, not a shopping list.
01
Start with a conversation
Book a free 30-minute Business Tech Check-In. We’ll talk about how your business runs, what’s frustrating you, and what you want to improve or protect, and whether in person, remote or a mix suits you best.
02
Agree on a clear plan
You receive a plain-language summary of what’s working, what needs attention and recommended priorities, with scope, costs and any travel charges agreed up front. You decide what moves forward.
03
Make improvements together
We work through the changes side by side. You stay involved, learn how things work, and keep ownership of every account and password.
My commitments
Stay in control of what you build.
- Your business owns its domains, accounts and information
- Your passwords stay private, and access happens only with your permission
- You understand recommendations before you decide
- Costs and any travel charges are agreed in advance
- No pressure to buy technology you don’t need
- Practical written notes for everything we work on
Free resource
The Business Technology Readiness Checklist
A 20-minute, 33-point self-check of the technology your business depends on: your tools, who controls your accounts, how your information is protected, and what you would do if something stopped working. No technical background required.
Send me the checklist
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Make technology an asset, not another uncertainty.
Get a clearer picture of what your business needs, what deserves attention, and where to start. Book a free 30-minute Business Tech Check-In. No pressure, no jargon, no obligation.